Last updated: October 2026
Welcome to LoanLucid, operated by LoanLucid, LLC. By accessing or using our website and services at loanlucid.com, you agree to be bound by these Terms of Service. Please read them carefully before using our platform.
LoanLucid is an AI-powered mortgage education platform designed to help homebuyers understand mortgage documents, estimate pre-qualification ranges, see how a loan is paid down over time, and get answers to general mortgage questions. LoanLucid is an educational tool only and does not provide licensed financial, legal, or mortgage advice.
The information and outputs provided by LoanLucid are for general educational purposes only. Nothing on LoanLucid constitutes:
LoanLucid is not a lender or mortgage broker and does not recommend or endorse any lender. Estimates use figures you enter together with publicly available data, such as average interest rates and county loan limits, which change over time and may not match what a lender offers you.
Always consult with a licensed loan officer, financial advisor, or attorney before making mortgage or real estate decisions. Actual loan terms, rates, and eligibility are determined by lenders based on your complete financial profile.
You must be at least 18 years old to use LoanLucid. By using our service you represent that you meet this requirement and that the information you provide is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to terminate accounts that violate these terms.
You agree not to:
45-Day Pass: A one-time payment that provides unlimited access to every tool for 45 days. The 45-day period begins on your first use of any tool after purchase, not on the date of purchase.
Monthly Plan: A recurring monthly subscription that renews automatically until cancelled. You may cancel at any time from your dashboard (under "Manage or cancel subscription") or by contacting us at support@loanlucid.com. Cancelling stops future charges; your access continues until the end of the period you have already paid for.
The Monthly Plan includes the Pre-Qualification calculator, saved scenarios, Compare Loan Estimates, the Amortization & Payoff Calculator, the Homebuyer Guide and Ask LoanLucid (Mortgage Q&A). The Document Explainer, Condition Explainer and Closing Countdown are added with the Closing Tools upgrade, a one-time payment available to Monthly Plan members. The upgrade stays in effect for as long as that subscription remains active; if the subscription ends and you later subscribe again, the upgrade is not carried over.
Homeowner Plan: A recurring monthly subscription offered only to members who have told us they closed on their home. It includes Homeowner mode (loan status, extra-payment, mortgage insurance and rate estimates based on the loan details you enter), its email updates, and the Seller Net Proceeds estimate for when you sell. It does not include unlimited use of the home-buying tools, which follow the free-trial limits. A Monthly Plan member who switches to the Homeowner Plan is moved to it right away, and Stripe credits the unused part of the current Monthly Plan period toward the next bill. You may cancel at any time from your dashboard or by contacting support@loanlucid.com. Homeowner mode figures are estimates for education only; your loan servicer's statements control.
LoanLucid for Agents: A recurring monthly subscription for licensed real estate agents that renews automatically until cancelled. New agents can start with a 7-day free trial, once per agent: a payment card is required to start it, and the monthly charge begins when the trial ends unless the subscription is cancelled before then. Profiles are listed for buyers only during a paid subscription period, not during the trial. The subscription can be cancelled at any time from the agent page or by contacting support@loanlucid.com. The free agent link does not require it. The subscription includes an agent profile that may be listed for buyers looking for an agent. The fee is the same for every agent; it is not a payment for referrals, does not depend on buyers, connections or closings, and does not affect the order in which agents are listed. Agents must provide a valid real estate license, which LoanLucid checks before a profile is listed, and must keep their profile accurate and consistent with fair housing laws. LoanLucid may decline, hide or remove any profile that is inaccurate or does not follow these terms.
Refund Policy: Due to the digital nature of our service, all sales are final. If you experience a technical issue that prevents you from using the service, please contact us at support@loanlucid.com and we will work to resolve it promptly.
Payments are processed securely by Stripe. By making a purchase you agree to Stripe's Terms of Service.
New users receive 3 free uses. Until those uses are used, the free trial includes every tool, including saved scenarios, the Amortization & Payoff Calculator, the Document Explainer and the Condition Explainer. A use is counted each time the Pre-Qualification Calculator, Document Explainer, Condition Explainer or Mortgage Q&A returns a result; saving a scenario or using the Amortization & Payoff Calculator does not count as a use. Once the free uses are used, saved scenarios can be viewed and deleted but not reopened unless you choose a paid plan. Free trial uses are non-transferable and cannot be carried over or refunded.
Real estate agents may create a personal referral link to share LoanLucid with buyers. If you create one, you agree that:
If you sign up through a real estate agent's link, that agent can see that you signed up, including your name and email address. Any pre-qualification result is shared with the agent only if you choose to share it, as described in our Privacy Policy. We may remove a referral link at any time.
Buyers and the agent they are connected to (and that agent's team) can send each other messages in LoanLucid. Keep messages respectful and on topic. Do not send Social Security numbers, bank or account logins, account numbers or other sensitive financial information in messages, and do not use messages for spam or to ask for payment. LoanLucid does not read messages as a routine matter, but may review a message that is reported and may remove messages, or limit messaging, that break these rules. If a buyer disconnects from an agent, that agent can no longer read or send messages in that conversation.
Only buyers who connected to an agent through LoanLucid can review that agent: either through a review link the agent sends, or from their dashboard 14 days after connecting. Each buyer can post one review per agent and update it later. Reviews are published as written, shown with the reviewer's first name and last initial. Agents cannot edit, delete or pre-screen reviews, and cannot pay to remove or change them; they may post one public reply. Anyone can report a review. LoanLucid hides a review only if it contains personal information, threats, harassment, hate speech, profanity, spam or content unrelated to the agent's services, or if it is shown to be fake. Reviews are the opinions of the people who write them, not of LoanLucid.
All content, design, code, and features of LoanLucid are owned by LoanLucid, LLC and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written permission.
LoanLucid is provided "as is" without warranties of any kind, express or implied. We do not warrant that our service will be uninterrupted, error-free, or completely accurate. AI-generated responses may contain errors and should always be verified with a qualified professional.
To the fullest extent permitted by law, LoanLucid shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our service, including but not limited to financial losses resulting from reliance on our tools or outputs.
Your use of LoanLucid is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting a notice on our website. Your continued use of LoanLucid after changes are posted constitutes acceptance of the updated Terms.
LoanLucid serves customers nationwide across all 50 states. However, these Terms shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions, as that is where LoanLucid is based. Any disputes arising from these Terms shall be resolved in the courts of Florida.
If you have questions about these Terms of Service, please contact us at: